DLSGAP
New member
After 3 weeks of commuting, not even hard riding, just 3 weeks of commuting ... one of the boots is broken. The shank and piece immediately under the insole covering it are both plastic and are broken, cutting into the insole and pressing into my foot...
Obviously a warranty issue / defect.
Motorcycle Superstore says they have to ship it to the manufacturer and it will take 6 to 8 weeks for then to be returned repaired or replaced. Im sorry but that's bullshit and I don't want a repair or another pair. I want a refund or credit to a pair of boots that aren't a piece of shit. Im going to make one more call to get it resolved. If their customer service is as non existent as when I spoke to them earlier, theyre getting blasted on all of the 50 or so messages boards I'm on...
And when I asked if I was just supposed to not have boots for two months, I was told, "yeah I guess so "
Obviously a warranty issue / defect.
Motorcycle Superstore says they have to ship it to the manufacturer and it will take 6 to 8 weeks for then to be returned repaired or replaced. Im sorry but that's bullshit and I don't want a repair or another pair. I want a refund or credit to a pair of boots that aren't a piece of shit. Im going to make one more call to get it resolved. If their customer service is as non existent as when I spoke to them earlier, theyre getting blasted on all of the 50 or so messages boards I'm on...
And when I asked if I was just supposed to not have boots for two months, I was told, "yeah I guess so "
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